Finally, a Flow Component in Community Builder!

A peek inside my Winter ’18 pre-release Org and I found one awesome Flow improvement that I’ve been waiting for quite a while.  We now have a Flow Component inside our Community Builder!  There is nothing fancy about this component from the one we’ve got in our internal Lightning App Builder, but the fact that we can now display a Flow to our Customers and Partners without it being in Visualforce is fantastic.

Under the Process Automation Section in Components, you can now see the Flow Component visible for you to drag onto your page.

Flow Component.jpg

Use cases would include providing a guided experience for Case Entry, or a place for Customers to fill out a Survey.  You can make a Flow it’s own Page in your Community and set the page to be visible without a User Logging in by changing the Page Access.

Flow Component 2.jpg

Make Public Flow

Now, we do have some limitations (at this time) around what values we can “pass in”, so you’re not going to be able to pass in any parameters through the URL.  This does limit some of the creativity that we have, but for some of the basic use cases this will do just fine.  You’ll see below that it really is an exact copy of what we have in the Lightning App Builder.

Flow Inputs.jpg

As you can tell, I’m quite excited for this update.  I know that this will allow the use of Flows in Communities on a much larger scale, as now we don’t have to worry about the ugly Visualforce Page UI for the Flow being visible to customers or partners.

5 thoughts on “Finally, a Flow Component in Community Builder!

  1. akacarioca August 14, 2017 / 12:41 pm

    Hi David:

    I have Wi18 as well and can’t see this option. What Am I missing? Thanks


    • David Litton August 14, 2017 / 3:14 pm

      I don’t think I did anything special to set this up. Try creating a new Community and see if that makes a difference, and ensure you have a Flow that would be supported in using the component. Both of those shouldn’t be a factor, but worth a shot.

      Liked by 1 person

  2. akacarioca August 14, 2017 / 3:15 pm

    Ok, I work with Communities or Flows, but need to put on my list of things to learn more.


  3. Sumit Datta September 6, 2017 / 9:38 am

    Hi David

    I am not able to see this feature in winter 18 update, I tried creating a new Community but it is still not coming up. Do I have to open a case with Salesforce ?

    Sumit Datta


    • David Litton September 6, 2017 / 3:18 pm

      I’m not sure about Sandboxes, but I’m using a pre-release org. They might be slightly different. I’m not sure if Support would help, but you can always try.


Leave a Reply to akacarioca Cancel reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s